These Terms & Conditions ("Terms") govern your use of travolaza.com (the "Site") and the travel agency services provided by Travolaza ("Travolaza," "we," "us," or "our"). By using the Site or our services, you agree to these Terms and our Privacy Policy.
Travolaza is an independent travel agency that helps customers in the United States, United Kingdom, Canada, and Australia search for and book flights, hotels, and vacation packages. We act as an intermediary between you and third-party travel suppliers, including airlines, hotels, and package providers. We are not the operator of any flight, hotel property, or transportation service.
Cancellation and change policies vary by airline, hotel, and package provider. Some bookings are non-refundable or carry change fees. We will explain the applicable policy for your specific booking before you confirm. To request a cancellation or change, contact us at +1-570-857-5361 ext. 1 or via our Contact page.
We accept payment via Visa, Mastercard, American Express, and Discover. Payment is processed securely at the time of booking confirmation. Currency and total charges will be confirmed with you before payment is taken.
You are responsible for ensuring you hold valid passports, visas, and any other travel documents required for your itinerary, including documents required for entry, transit, or return to your home country. Requirements vary by destination and nationality, and we recommend confirming current requirements with the relevant embassy or consulate.
To the extent permitted by law, Travolaza is not liable for losses arising from acts or omissions of third-party suppliers (including airlines and hotels), flight delays or cancellations, schedule changes, denied boarding, lost baggage, or events outside our reasonable control (including weather, strikes, or government action).
You agree to use the Site only for lawful purposes. You may not attempt to interfere with the Site's operation, security, or availability.
All content on the Site, including text, graphics, and logos (excluding third-party airline, hotel, and payment network logos, which remain the property of their respective owners), is owned by or licensed to Travolaza and may not be copied or reused without permission.
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles, except where local consumer protection laws in your country of residence (USA, UK, Canada, or Australia) provide otherwise.
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. Please also review our Privacy Policy and Cookie Policy periodically.
Travolaza
954 Lexington Ave
New York, NY 10021
United States
Phone: +1-570-857-5361 ext. 1
Email: support@travolaza.com
Or visit our Contact page.